Frequently Asked Questions

What can I expect for the first appointment?

Appointments are 50 minutes in length. During your first session the focus is to gather information about your current difficulties, your therapy goals, and start to develop a plan for treatment.

Depending on the difficulties you would like to address and their complexity, it may take more than one session to complete an assessment and create a treatment plan.

Another goal of the first appointment is to get a sense of Anna’s therapy style and approach, so that you can determine if she will be the right therapist for you.

How much are the consultation fees?

The fees are lower than those recommended by the Australia Psychological Society. Please contact Anna for more information about the current fees.

Do you offer video or phone sessions?

Yes, sessions via phone or video (Zoom) are offered.

Are there Medicare rebates available?

Yes, if you have obtained a Mental Health Care Plan (MHCP) from your GP and a referral, you will be eligible for a Medicare rebate for up to 10 sessions per calendar year.

In October 2020, Medicare has announced that this limit has been increased to up to 20 sessions per year until 2022. The Medicare rebate is $129.55 per eligible session.

After the first 6 sessions, a GP will review your progress and may grant you an additional 4 sessions with another referral.

Medicare rebates are also available if you obtain an Eating Disorder Plan from the GP. Under this plan, you may be eligible for up to 40 sessions in a calendar year, with a review with a GP after every 10 sessions (with a psychiatrist after 20 sessions).

Can I use private health insurance?

Yes, if you have private health insurance and your insurance covers individual sessions with a Clinical Psychologist. It may be best to enquire with your private health insurance to find out your cover entitlements, as each fund differs.

Please note that you cannot claim both a private health insurance and Medicare rebate for the same session.

Is there a cancellation policy?

Anna understands that life can be busy and you may need to reschedule your appointment from time to time. She will do her best to be flexible. However, a cancellation with less than 24 hours notice will incur a cancellation fee, as this time period is too short for her to offer your appointment spot to somebody else.

Please note that a cancellation fee cannot be claimed with Medicare or through private health insurance.

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